According to the Police Act, all complaints must be signed and therefore we cannot accept complaints by email.  To make a complaint against police, please visit our forms page where you can find an informational brochure and the appropriate form.

If you wish to file a complaint against one or more police officers or against a policy of the Medicine Hat Police Service, Dan MacDonald, the Public Complaint Director can assist you in filing your complaint.

Public Complaints Director

28.1(1) Each commission and policing committee shall designate a person as a Public Complaints Director.

(2) The Public Complaints Director may be

(a) a member of the commission or policing committee other than a member of the council,
(b) an employee of the commission or policing committtee
(c) an employee of the municipality, or
(d) another person, other than a member of the council, who in the opinion of the commission or policing committee is qualified to serve in that capacity.

(3) The Public Complaints Director shall

(a) receive complaints against police officers from the public and refer them to the chief of police under section 43(1),
(b) provide liaison between the commission or policing committee and the chief, and
(c) perform the duties assigned by the commission or policing committee in regard to public complaints

Please feel free to
download the form,
or contact Dan MacDonald, Public Complaint Director.

Dan MacDonald
Public Complaint Director
884 - 2 Street SE
Medicine Hat, AB T1A 8H2
Phone: (403) 878-7820
Fax: (403) 529-8473
E-mail: danmac@medicinehat.ca